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Active Listening
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Checklist for Active Listening
CHECKLIST FOR ACTIVE LISTENING
Check your Active Listening Skills.
Practice your active listening techniques
Listen carefully and show interest
Use body language and positive noises to help show that you are actively listening
Help the mentee to relax
Ensure you have provided enough time for the session
Make sure that the environment helps active listening eg session not being held in a noisy office
Ensure that there are no interruptions
Allow the mentee to do the majority of the talking
Summarise what has been said to check understanding
Ask questions to obtain further information
Don't make assumptions about what the mentee has said or not said - ask
Make relevant notes of responses