Start >Feedback skills >Types of Feedback
 
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POSITIVE
This feedback concentrates on the good aspects that has been developed/performed. This provides a good motivational force however doesn't indicate any areas for improvement. By merely concentrating on the good points, the mentee will get a false picture of themselves.
NEGATIVE
This feedback focuses on the poor aspects of the development/performance. This does allow the mentee to identify areas for improvement and thereby develop an action plan for the future, however it can de-motivate if the mentor merely focuses on the areas of development.
CONSTRUCTIVE
This is the most balanced and objective type of feedback. The individual gains motivation from this form of feedback as it highlights both strengths and information on the areas where improvements can be made.
DESTRUCTIVE
This feedback is given in such a way that the mentee doesn't know how well he/she has progressed or what they have done well or how to improve his/her performance. The person feels bemused, frustrated and totally de-motivated.
Example 1  

"You don't seem to have completed all your action plan as we agreed. Also your line manager has told me that you have not put into practice the training you undertook 3 weeks ago."

What type of Feedback is this?

 
Example 2  

"Well that looks nice and we've had a good chat about things, so I'll see you in a month's time."

What type of Feedback is this?

Example 3  

"Your line manager has informed me that you chaired the team meeting and did well. He did indicate, however that your performance could be improved further by keeping a tighter control on the proceedings."

What type of Feedback is this?

Example 4  

"I observed you dealing with the customer's complaint on Wednesday, I thought you handled the situation very well. The way you calmed him down I felt was especially good."

What type of Feedback is this?