Start >Learning Process > What do we learn within a Working Environment?

Skills	Knowing what tasks need to be done and practising them in order to become competent at it.
Knowledge & Understanding	Knowing how the task is to be done, why it needs to be done, when it needs to be done by and by whom.
Attitude & Behaviour	Knowing how a person is expected to behave within the team and organisation (the culture), developing interpersonal skills to build good working relationships.

 

	Skills	Knowledge & Understanding	Attitude & Behaviour
Learning the procedure to deal with a given situation
Learning how to a use a computer
Being given a verbal warning
Learning how to use a till
Learning the rules and regulations during induction
Note some of these may cover more than one category