Start >Questioning skills >Types of Questioning
 
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OPEN
To gather information & to get the mentee through a non-directive approach.
CLOSED
To check understanding of information given which results in a yes or no answer.
PROBING
Used to gather further information.
REFLECTIVE
Allows mentee to provide additional information, including own emotions.
LEADING
Forces the mentee to agree with mentor's view of the situation.
HYPOTHETICAL
Helps to get the mentee to think what he/she would do in a possible situation.
MULTIPLE
This is not a suitable approach. The mentee would only answer either the first or last question as these would probably be the only ones he/she could remember.
SPECIFIC
Used to obtain specific facts through a direct approach.
Example 1  

"On what date did the accident occur?"

What type of Question is this?

 
Example 2  

"Why did you decide to apply for that post?"

What type of Question is this?

Example 3  

"What would you do if you felt you weren't going to reach your target?"

What type of Question is this?

Example 4  

"Exactly what occurred next?"

What type of Question is this?

Example 5  

"So what you're saying is that you need further training?"

What type of Question is this?

Example6  

"When did you start the task, who helped you, what problems did you have and what was the overall outcome?"

What type of Question is this?

Example7  

"I suppose you're now sorry that you didn't follow the instructions correctly?"

What type of Question is this?

Example 8  

"How did you feel when your line manager said that?"

What type of Question is this?